Privacy Policy

Last Updated: May 2026

Introduction

Corten Steel Company, a division of Caruso Consulting Co Ltd ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cortensteel.company or make a purchase through our country-specific websites.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Place an order through one of our country websites
• Contact us by email or telephone
• Subscribe to marketing communications
• Request a custom product quotation

This information may include your name, email address, postal address, telephone number, and payment information (processed securely through third-party payment processors, we do not store full payment card details).

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or search terms used to find us
• Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies

These are required for the website to function properly and cannot be disabled. They support functions such as shopping cart maintenance, security, and basic site navigation.

Analytics Cookies

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised data about pages visited, time on site, and traffic sources. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Marketing and Advertising Cookies

We may use advertising platforms including Google Ads and Meta (Facebook/Instagram) advertising pixels. These cookies allow these platforms to show you relevant advertisements based on your browsing behaviour. They may collect information about your browsing activity across different websites. You can manage your ad preferences through Google's Ad Settings (adssettings.google.com) or Meta's Ad Preferences (facebook.com/ads/preferences).

Third-Party Tools and Services

We use the following third-party services that may process your data:

• Google Analytics: Website analytics and traffic measurement. Privacy policy: policies.google.com/privacy
• Google Ads: Online advertising platform. Privacy policy: policies.google.com/privacy
• Meta Pixel (Facebook/Instagram): Advertising measurement and audience targeting. Privacy policy: facebook.com/policy
• Payment Processors: Secure payment processing. We do not store full payment card details.
• Cloudflare: Content delivery network and security. Privacy policy: cloudflare.com/privacypolicy

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your order, delivery, or enquiries
• Send you marketing communications where you have consented to receive them
• Improve our website and product offerings based on usage data
• Comply with legal obligations
• Prevent fraud and ensure security
• Measure the effectiveness of our advertising campaigns

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Delivery partners: To fulfil and ship your orders
• Payment processors: To process payments securely
• Analytics and advertising platforms: As described in the Cookies section above
• Legal authorities: Where required by applicable law

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order data is typically retained for seven years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your personal data
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +66 098 391 3877
• Address: Suite 15, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand
• Company: Corten Steel Company (a division of Caruso Consulting Co Ltd)
• VAT ID: 0765554000332